Shipping policy
Shipping & Delivery
We aim to deliver your order as smoothly and efficiently as possible.
Delivery Time
- Europe: 5–10 business days
- International: 5–15 business days
Orders are processed within 2–5 business days before shipping.
Delivery times are estimates and may vary depending on location and external factors.
Shipping Rates
Europe
- €6.99 per order
- Free shipping on orders over €100
International
- €17.99 per order
- Free shipping on orders over €100
Order Processing
All orders are prepared within 2–5 business days (excluding weekends and holidays).
Once your order has been shipped, you will receive a confirmation email with tracking details.
Processing times may be slightly longer during busy periods.
Tracking
Tracking information is sent via email after dispatch.
Please allow 24–72 hours for updates to appear.
If you do not receive tracking details within 5 business days, contact:
w.elegance.store@gmail.com
Additional Information
- Orders may be shipped in separate packages when necessary
- Delivery times may vary due to customs or carrier delays
- Please ensure your shipping details are correct before placing your order
- Once shipped, changes may not be possible
Customs & Duties
For international orders, customs duties or import fees may apply depending on your country.
These charges are the responsibility of the customer.
Need Help?
If you have any questions, feel free to contact us:
w.elegance.store@gmail.com